الملخص الإنجليزي
ABSTRACT:
This study aims to identify the factors affecting students’ satisfaction with online learning, examinethe relationship between satisfaction and continuance usage intention, and explore the direct andmoderating role of self-quarantine during a pandemic situation. The research model has beendeveloped based on three theories, namely, Expectation Confirmation Theory, Diffusion ofInnovation Theory, and Unified Theory of Acceptance and Use of Technology. Through anonline survey, data were collected from 1193 university students from Oman, Iran, Bangladesh,Romania, and Malaysia and analysed using Structural Equation Modelling technique withSmartPLS V.3 software. Results indicated that factors affecting student’s satisfaction with anonline learning vary in each sample. In all samples, satisfaction significantly influences students’continuance usage intention with the online learning. In some samples, self-quarantine has a direct effect on continuance usage intention and plays a moderating role in Romania sample.The findings contribute to the universities and instructors how online systems factors elevatestudents’ continuance usage intention. The uniqueness of this study is the integration of threetheories to obtain research objectives. The details of the results and both theoretical and practical implications have been described in the paper.
