الملخص الإنجليزي
Abstract:
Purpose – This paper aims to examine the factors affecting the implementation of corporate social
responsibility (CSR) sustainably in mobile operators in the kingdom of Bahrain. Design/methodology/approach – The research relies on the existing literature as a secondary data
source. The primary data was collected through questionnaires distributed to three leading mobile
operators in the Kingdom of Bahrain. The research’s population numbered 1,689, and the sample size was
313; the simple random sampling method was used for data collection with a response rate of 87.2% out of a total sample size of 273 respondents. In addition, the responses were analyzed using statistical package for the social sciences (SPSS) software version 24.0; specifically, Spearman’s rank correlation was used to test the hypotheses. The research design was quantitative, so a nonparametric procedure was applied to test the hypotheses. Findings – The research produced positive relationships between the independent variables (economic, legal, ethical, philanthropic and environmental responsibilities) and the dependent variable: CSR implementation by Bahrain mobile operators; therefore, the five proposed hypotheses were accepted; furthermore, the highest positive correlation coefficient was 0.735 for environmental responsibility, and the lowest correlation coefficient was 0.533 for economic responsibility.
Research limitations/implications – The research produced positive relationships between the
independent variables (economic responsibility, legal responsibility, ethical responsibility, philanthropic
responsibility and environmental responsibility) and the dependent variable: CSR implementation by Bahrain mobile operators; therefore, the five proposed hypotheses were accepted; furthermore, the highest positive correlation coefficient was 0.735 for environmental responsibility, and the lowest correlation coefficient was 0.533 for economic responsibility. Social implications – The outcomes of the research mainly suggest that mobile operators assign employees who have been working with the company for more than 7 years to implement CSR; due to their engagement to implement CSR as a sustainable practice more than others with less than 3 years or 3-6 years in Bahrain mobile operators. Besides, the research provides a starting point by which other researchers could investigate CSR in
other sectors in the Kingdom of Bahrain.
