Abstract:
Human factors has been referred to as a basic driver or contributing segment in disasters and accidents across diverse industries such as,nuclear power, aviation, space exploration, and medicine. Avoidance of human error is the most part observed as a significant contributing factor of high quality and security of workplace. Successful human-error anticipation in aviation is essential for the conveyance of high quality and safe aircrafts. A sample of aircraft maintenance Check “A” was taken from January 2015 to February 2017, and both man-hours and number of human errors were counted. Regression analysis was used to visualize the correlation between the lack of human resource and number of errors occurred. The research has shown that human errors in Gulf Air maintenance department is positively correlated with presence of pressure on human resource available with correlation is 30%. This study aims to determine the human resource that is sufficient for each shift and the optimal distribution of work load among the available workforce. Therefore, this will lead to minimizing the pressure and fatigue and minimizing the delays in releasing the aircraft to service. Modifying existing framework to include optimizing and calculating workload versus workforce. Therefore, the Base Maintenance Manager will be able to determine whether the available human resource is sufficient to start any maintenance activity in the hangar.