English Abstract
Abstract :
Purpose: The purpose of this study is to investigate the moderating influence of Human
Resource Practice on facilitating the relationship between Digital workplace
Transformation and Employee Engagement through the adoption of four certain practices;
Human Resource Planning, Performance Appraisal, Training and Development, and
Workplace Environment management.
Design/Methodology/Approach: An empirical investigation based on a quantitative
method was used to conduct the study. The primary data has been collected using a
structured questionnaire, designed mainly depending on non-comparative scales
techniques, and distributed via social media applications. A sample size of 320 employees
working in the Telecommunications sector has participated in the study. A Statistical
Package for the Social Sciences was used to test the research hypotheses through different
structural equation tests.
Finding: The results of the study shows that Human Resource Practices; Human Resource
Planning, Performance Appraisal, Training and Development, and Workplace
Environment Management have a moderating role on facilitating the relationship between
Digital Workplace Transformation and Employee Engagement.
Research limitations/implications: The absence of a professional intake of findings
acquired from a human resource manager. A follow-up study of more variables that may
influence employee engagement during digital workplace transformation. For example
variables like self-efficacy, leadership style, work stress, and job satisfaction, can be
explored to build a holistic understanding of the success of digital workplace
transformation.
Practical implications: Organization’s policies developers should carefully design,
implement, evaluate and upgrade HR practices during organizational change; i.e. adopting
a digital workplace, to address employee engagement level.
Originality/value: The findings provide evidence that human resource practices in the
Telecommunications sector in the Kingdom of Bahrain are facilitating the digital
workplace transformation experience while enhancing employee engagement.
Recommendations: The study recommends more significant emphasis on human resource
practices; Human Resource Planning, Performance Appraisal, Training and Development,
and Workplace Environment Management, during digital workplace transformation to
maintain and increase employee engagement.
Keywords: Digital workplace transformation, Human resource practices, Employee
engagement, Human Resource Planning, Performance Appraisal, Training and
Development, Workplace Environment Management, Telecommunications sector, The
kingdom of Bahrain.
