ABSTRACT: This study has three main objectives. First, it explores the efficiency and efficacy of the new Orientation Program 2016/2017 implemented by the University of Bahrain, from the point of view of both instructors and students in the English Language Center (ELC). Second, it identifies and explains the reasons behind their perceptions and the usefulness of the application of Program on improving students' competency in English. Finally, the study investigates the relationship between students' perceptions towards learning English and their performance in English language. A mixed method approach was used in order to obtain adequate data to answer the research questions. The data collections tools included an online questionnaire, which was distributed to a group of the Orientation Program Students and their instructors in the first semester of the academic year 2016/2017 to collect their perceptions towards the new Orientation Program. Second, a focus group interview was carried out with a group of the English Language Center teachers to help getting in depth insights on teachers' points of view. The results showed that most students and teachers had positive perceptions towards learning/teaching English language in the Orientation Program 2016/2017. However, students' results in the Aptis test were not as expected. Finally, some challenges facing the Orientation Program were addressed and a number of suggestions were presented.