Factors Affecting the Adoption of Digitalization Strategy in the Bahraini Banking Sector

Linked Agent
Al-Alawi, Adel Ismail , Thesis advisor
Language
English
Extent
91 pages
Place of institution
Sakhir, Bahrain
Thesis Type
Thesis (Master)
Institution
"University of Bahrain, College of Business Administration, Department of Management and Marketing
English Abstract
Abstract : Purpose : Digitalization and digital transformation have been an accelerating phenomenon in every industry, including in the banking industry. More institutions have been deciding to adopt a digitalization strategy. The present study aims to understand the factors that influence the decision for the adoption of digitalization, specifically within the Bahraini banking industry. Design/Methodology/Approach: A qualitative study was implemented for this research through semi-structured interview questions with individuals in relevant banking institutions. Data were analyzed using a mixture of the deductive and ground theory approach to help simplify ease of formulating theories and findings that aim to answer the research question and objectives. Findings: Results have proven that the proposed factors were not all highly influential to the decision for adoption of digitalization strategies when they were tested in the Bahraini banking sector. The qualitative data gathered for this study found that there is a high level of influence from innovation activity, data security, competitive intensity, and customer acceptance of technology with the decision to adopt digitalization strategies. Conclusion: When it comes to decision-making, banks in Bahrain are highly influenced by competition and customer experience, also influenced by innovation activity and data security. While having little to no influence from technology turbulence and artificial intelligence. This contributes to enhancing the understanding of the factors that influence the decision of banks in the Bahraini banking sector for adopting a digitalization strategy. Originality/Value: This research paper was conducted fully with my original work and research efforts. Keywords Digitalization, digital strategies, innovation, technology turbulence, artificial intelligence.
Note
Title on Cover :

العوامل المؤثرة في تبني استراتيجية الرقمنة في القطاع المصرفي البحريني
Identifier
https://digitalrepository.uob.edu.bh/id/892d7160-a16c-40f1-94bb-a5c3cb92c652